PLAYER ONE / SIAM H.

hey, I’m Siam.

Tech analyst. Curious builder. Gamer.

I help people get technology working at Florida Realtors. Outside of support, I’m learning to build the things I love—web experiences, small games, and software that makes sense to the person using it.

AT WORK Tech AnalystIN GAME Samisonic1NEXT UP Keep building
SIAM / INTERACTIVE SPACE
A LITTLE SIDE QUEST

Move your cursor. Follow the signal.

SCROLL TO EXPLORE

Real-world supportRemote & in-person assistance

People-first thinkingClear communication & training

Hands-on developmentPlayable web & 3D prototypes

A technical foundationBachelor’s degree in programming & IS

01 / MY SAVE FILES

Things I’m building.

Games are where curiosity becomes code.
Here are two prototypes I’m learning through.

LANEBREAK / WEB PROTOTYPE
ACTUAL PROTOTYPE · OPEN TO PLAY ↗
01 / STRATEGY GAMEIn development

Lanebreak

Three lanes. Six turns. One strategic challenge. A turn-based card game exploring how clear rules become an interactive experience.

JavaScriptHTML / CSSPython exploration
DEMONSTRATES

Game state, turn sequencing, energy costs, lane scoring, and a playable browser interface.

Play demo ↗Repository pending
TODAY / 3D EXPLORATION
ACTUAL PROTOTYPE · DESKTOP DEMO ↗
02 / INTERACTIVE 3DIn development

Today: Life of Aydin

A calm 3D exploration game connecting movement, conversation, and small activities across a day in a character’s life.

JavaScriptThree.jsHTML / CSS
DEMONSTRATES

Camera systems, modular scenes, proximity interactions, dialogue, and persistent gameplay settings.

Explore demo ↗Repository pending
ALWAYS LEARNING

Next direction: applying Python, automation, and data analysis to the kinds of problems I encounter in technical support.

02 / THE DAY JOB

Real people.
Real problem-solving.

My support experience shapes how I approach development: understand the user, isolate the problem, and make the next step clear.

PROFESSIONAL EXPERIENCE

Florida Realtors

Tech Analyst / IT Support

Several years of experience
Salesforce
Form Simplicity
My Contact Center
TeamViewer
01

Make technical problems manageable

Troubleshoot Windows, software, browser, account, hardware, and networking issues. Guide customers through practical steps using clear, accessible explanations.

02

Connect the diagnosis to the resolution

Provide remote technical support, document issues and troubleshooting steps, and manage cases in Salesforce to maintain context throughout the support process.

03

Help others build confidence

Train new employees on support workflows and communicate with non-technical users, translating technical details into actions they can understand.

04

Show up where support is needed

Provide in-person technical assistance at Florida Realtors conventions and expos, help customers directly, and assist with technology booth setup.

03 / BEHIND THE SCREEN

A little more me.

Working in technical support has taught me that a useful solution starts with a good question. At Florida Realtors, I help users work through problems that interrupt their day—from browser issues to unfamiliar software.

My bachelor’s degree in Computer Programming and Information Systems gives me a foundation to build on. I’m now putting that background into practice through programming projects, turning rules, interactions, and user needs into working software.

Gaming is part of that curiosity. I go by Samisonic1, and projects like Lanebreak and Aydin let me explore what happens behind the screen: rules, cameras, controls, and all the small decisions that make something feel good to use.

I bring patience, structured troubleshooting, and an understanding of real users to the code I’m learning to write.

EDUCATIONBachelor’s degree

Computer Programming and Information Systems

04 / MY LOADOUT

Tools I use.
Skills I’m leveling up.

A clear distinction between what I use at work
and what I’m developing through projects.

PROFESSIONAL EXPERIENCE

IT & technical support

  • Windows & software troubleshooting
  • Browser & account support
  • Hardware troubleshooting
  • Networking fundamentals
  • Remote & in-person support

PROFESSIONAL EXPERIENCE

Tools & communication

  • Salesforce case management
  • Form Simplicity
  • My Contact Center & TeamViewer
  • Technical documentation
  • Customer support & employee training
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DEVELOPING THROUGH PROJECTS

Programming & web

  • Python & JavaScript
  • HTML & CSS
  • Responsive interfaces
  • Debugging & application state
  • Three.js & interactive systems

Learning roadmap Git/GitHub workflows · API integration · Python automation · Data analysis
Areas of continued growth, not claims of professional proficiency.

05 / THE NEXT CHAPTER

Building on a
strong foundation.

Interested in teams that value practical problem-solving, clear communication, and a willingness to keep learning.

EXPERIENCE-ALIGNED

IT Analyst · Technical Support Analyst · Systems Support · Application Support · Technical Analyst

GROWING TOWARD

Junior Software Developer · Junior Web Developer · Front-End Developer · Entry-Level Data Analyst

06 / PLAYER PROFILE

The experience.
On one page.

Preview a concise professional profile based on my background.
My formal resume will be added here when available.

Download profile Profile summary · Formal resume pending

07 / SAY HELLO

Have a quest
in mind?

Let’s talk about technical support, development,
and opportunities to build something useful.

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